Legal Terms & Conditions

Terms of Service

Please read these Terms of Service carefully before using our local SEO services. By engaging with Local Top Rank, you agree to be bound by these terms.

Last Updated: December 15, 2024

These terms apply to all Local Top Rank services including Local SEO, Google Business Profile optimization, review management, and related digital marketing services.

1

Acceptance of Terms

By accessing our website, engaging our services, or entering into a service agreement with Local Top Rank, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms constitute a legally binding agreement between you ("Client," "you," or "your") and Local Top Rank ("Company," "we," "us," or "our"). If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

2

Services Description

Local Top Rank provides digital marketing services including but not limited to:

Local SEO Services

  • • On-page optimization
  • • Local citation building
  • • Schema markup implementation
  • • Technical SEO audits

Google Business Profile

  • • Profile optimization
  • • Review management
  • • Google Posts creation
  • • Q&A management

Analytics & Reporting

  • • Performance tracking
  • • Monthly reports
  • • ROI analysis
  • • Ranking monitoring

Lead Generation

  • • Lead capture optimization
  • • Conversion tracking
  • • Landing page optimization
  • • Call tracking setup

Services are customized based on client needs and industry requirements. Specific deliverables will be outlined in individual service agreements or proposals.

3

Client Obligations

Clients agree to:

Required Client Actions:

  • Provide accurate and complete business information
  • Grant necessary access to digital platforms (Google My Business, website, etc.)
  • Respond to requests for information within reasonable timeframes
  • Maintain compliance with all applicable laws and regulations
  • Not engage in activities that could harm SEO efforts or violate search engine guidelines

Failure to meet these obligations may impact service delivery and results. We reserve the right to suspend services if client obligations are not fulfilled.

4

Payment Terms

Payment Schedule

  • • Monthly services: Payment due on 1st of each month
  • • Project-based: 50% upfront, 50% on completion
  • • Annual contracts: Quarterly payments available

Late Payment Policy

  • • 15 days grace period
  • • 1.5% monthly late fee after grace period
  • • Services suspended after 30 days overdue

Accepted Payment Methods: Bank transfer, credit/debit cards, UPI, digital wallets, and checks. All prices are in Indian Rupees (INR) unless otherwise specified.

Refund Policy: Setup fees and completed work are non-refundable. Monthly recurring fees may be prorated for early termination with 30 days notice.

Disputes: Payment disputes must be raised within 30 days of invoice date. Continued service usage constitutes acceptance of charges.

5

Service Guarantees & Disclaimers

Important Disclaimer

SEO results depend on numerous factors including competition, algorithm changes, and market conditions. While we employ proven strategies and best practices, we cannot guarantee specific rankings, traffic volumes, or business outcomes.

What We Guarantee:

  • Adherence to search engine guidelines and white-hat practices
  • Delivery of agreed-upon services within specified timeframes
  • Professional service and regular communication
  • Transparent reporting on work completed and results achieved

Results timeline: Most clients see initial improvements within 30-60 days, with significant results typically occurring within 90-180 days. Industry competitiveness and website starting point affect timeline.

6

Intellectual Property Rights

Client Owns:

  • • Website content created specifically for client
  • • Business-specific data and information
  • • Custom graphics and images created
  • • Campaign materials and assets

Local Top Rank Retains:

  • • Proprietary methodologies and processes
  • • Template designs and frameworks
  • • Software tools and systems
  • • Know-how and strategies

Content Creation: Original content, images, and materials created specifically for your business become your property upon full payment. However, we retain the right to showcase our work in portfolios and case studies (with client permission).

Third-Party Materials: Any third-party tools, software, or content used remain the property of their respective owners. Clients are responsible for obtaining necessary licenses for continued use after service termination.

7

Confidentiality & Data Protection

Our Confidentiality Commitment

We treat all client information as strictly confidential and implement robust security measures to protect your data, business strategies, and sensitive information.

Data Protection Measures:

  • Secure storage of all client data with encryption
  • Limited access to authorized personnel only
  • Regular security audits and updates
  • Compliance with applicable data protection laws

Non-Disclosure: We will not disclose client strategies, performance data, or business information to competitors or third parties without explicit written consent.

8

Termination Policy

Client Termination Rights

  • • 30 days written notice for monthly services
  • • Immediate termination for cause
  • • Right to terminate without penalty after 6 months
  • • Prorated refund for unused services

Our Termination Rights

  • • Non-payment after 30 days
  • • Breach of terms or unethical practices
  • • Client requests illegal or harmful activities
  • • Abusive behavior toward our team

Post-Termination:

  • All client materials and data returned within 30 days
  • Access credentials transferred back to client
  • Ongoing services (hosting, tools) client's responsibility
  • Final invoice issued for services rendered

Termination does not relieve either party of obligations incurred prior to the termination date.

9

Limitation of Liability

Important Liability Limitations

Our total liability for any claim arising out of or relating to our services is limited to the total amount paid by the client in the 12 months preceding the claim.

We are not liable for indirect, consequential, special, or punitive damages including lost profits, lost data, or business interruption.

Excluded Liabilities:

  • Search engine algorithm changes affecting rankings
  • Third-party platform changes or downtime
  • Market conditions or competitor actions
  • Force majeure events or circumstances beyond our control

This limitation applies regardless of the legal theory on which the claim is based.

10

Governing Law & Dispute Resolution

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

Dispute Resolution

We encourage resolution through direct communication first, followed by mediation if necessary. Arbitration may be pursued for unresolved disputes.

Contact Information for Legal Matters:

Phone:

+91-8754421757

Response Time:

5-7 business days

Office Hours:

Mon-Fri, 9 AM - 6 PM IST

Questions About Our Terms?

Our team is here to clarify any aspects of our Terms of Service. Contact us for detailed explanations or legal questions.